Job Description | KORE is the leading intelligence platform in the sports and entertainment market delivering performance-driven software, data, and consulting for our clients. We’re looking for an organized, energetic, and driven teammate who is fluent in French to join our growing team in EMEA as a Customer Success Manager. In this full-time position, you will work closely with other members of the Success Team and supporting departments to continue to maintain KORE’s market-leading position. The Customer Success department is responsible for developing and maintaining lasting relationships with a focus on retention and loyalty by consulting on the best practices within the industry and in utilising KORE products. KORE Values We operate with transparency. We communicate and act with resolute honesty, integrity, and respect. We are accountable. We take ownership in the quality of our work and can be counted on to deliver. We commit to our customer. In all that we do, our customer is our priority. We are fanatical about serving both our internal and external customers. We embrace change. We are unafraid of questioning assumptions and believe that growth and innovation flourish when challenging the status-quo. |
Job Duties and Responsibilities |
New Business Development Customer Success & Account Management |
Qualifications | Bachelor’s Degree in Business, Finance, Economics, Marketing or other 4 + years’ experience within a relevant business or role Fluent French speaker, native preferred Regular travel to France (1-2 monthly) Experience of, or a keen interest in, the business of sport. Excellent relationship building, customer service, and interpersonal skills. Proactive and effective multi-tasker that can operate day to day with focus and diligence. Highly motivated, positive attitude, collaborative in nature, with a strong desire to grow their career with KORE. Self-directed and able to work independently with integrity. Strong organisational skills and attention to detail. Good IT skills and proficient with Microsoft Office 365. |
Additional Details | LOCATION London preferred but flexible for right candidate. |